Students will be able to:
Outcome
Develop active/reflective listening skills (Communication)
Outcome
Develop ability to identify and effectively engage in verbal strategies and behaviors to meet interpersonal goals (Communication)
Outcome
Develop ability to identify and effectively engage in nonverbal strategies and behaviors to meet interpersonal goals (Communication)
Outcome
Employ assertive communication through use of appropriate strategies (Communication/Personal Development)
Outcome
Demonstrate effective workplace communication skills (Communication)
Outcome
Develop ability to recognize and adapt to gender differences in communication styles (Communication/Personal Development)
Outcome
Develop effective conflict resolution skills in interpersonal settings through use of an appropriate Conflict Resolution model (Communication/Personal Development)